Privacy Policy

Last updated: September 19, 2025

This Privacy Policy describes how Karnesav ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at karnesav.com and any related services, features, or content we offer (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this policy.

We collect information you voluntarily provide when you register for an account, enroll in a webinar, submit a form, contact us, or otherwise interact with our Services. This may include:

— Full name and display name
— Email address
— Phone number
— Billing and payment information
— Messages, questions, and feedback you submit
— Any other information you choose to provide

When you use our Services, certain technical data is collected automatically through standard web technologies. This includes:

— IP address and approximate geographic location
— Browser type, version, and language settings
— Operating system and device type
— Pages visited, time spent, and navigation paths
— Referring URLs and exit pages
— Session identifiers and interaction timestamps

We use cookies, web beacons, and similar tracking technologies to operate and improve our Services. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). You may configure your browser to refuse cookies, though some features of our Services may not function correctly as a result.

We may receive information about you from third-party services such as payment processors, analytics providers, and authentication services. We handle such information in accordance with this policy and any applicable agreements with those third parties.

We use the information we collect for the following purposes:

— To create and manage your account and provide access to our Services
— To process registrations, payments, and transactions
— To deliver webinars, educational content, and interactive features
— To send transactional communications such as confirmations, reminders, and receipts
— To send informational or promotional communications, where permitted
— To respond to your inquiries and provide customer support
— To monitor, analyze, and improve the performance and security of our Services
— To detect, investigate, and prevent fraudulent or unauthorized activity
— To comply with applicable legal obligations
— To enforce our terms and protect the rights and safety of our users and the public

We process your personal information on one or more of the following legal grounds:

— Contract performance: processing is necessary to fulfill our obligations to you under a contract or to take steps at your request before entering into one.
— Legitimate interests: processing is necessary for our legitimate business interests, such as improving our Services, provided those interests are not overridden by your rights.
— Legal obligation: processing is required to comply with a legal requirement.
— Consent: where you have given clear consent for us to process your data for a specific purpose, such as receiving marketing communications.

We share information with trusted third-party service providers who assist us in operating our Services. These parties are contractually bound to use your information only as directed by us and in accordance with this policy. Categories of service providers include payment processors, cloud hosting providers, email delivery services, video streaming platforms, and analytics tools.

If we are involved in a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, respond to a lawful request from public authorities, protect the rights or safety of our users or others, or detect and prevent fraud or security incidents.

We may share aggregated or de-identified information that cannot reasonably be used to identify you. Such data may be used for research, analytics, reporting, or other business purposes.

We retain your personal information for as long as your account remains active or as needed to provide you with our Services. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When your information is no longer required, we take reasonable steps to securely delete or anonymize it.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

— Access: the right to request a copy of the personal information we hold about you.
— Correction: the right to request correction of inaccurate or incomplete information.
— Deletion: the right to request deletion of your personal information, subject to certain exceptions.
— Restriction: the right to request that we limit the processing of your information in certain circumstances.
— Portability: the right to receive your information in a structured, machine-readable format.
— Objection: the right to object to processing based on our legitimate interests.
— Withdrawal of consent: where processing is based on your consent, the right to withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

We may send you promotional emails or notifications about our Services, upcoming webinars, and educational content. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email we send or by contacting us directly. Please note that even after opting out, you may still receive transactional or service-related communications necessary for the operation of your account.

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete the information as soon as possible.

Our Services may contain links to third-party websites or integrate with external platforms. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. Where required, we take appropriate steps to ensure that such transfers comply with applicable legal requirements and that your information remains protected to a standard consistent with this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our Services after any changes constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Karnesav
Verkhnya Perms'ka St, 54, Kropyvnytskyi, Kirovohrad Oblast, Ukraine, 25000
Email: contact@karnesav.com
Phone: +380 97 950 84 72
Website: karnesav.com